The packager section is not used during the data collection process but instead configures how the Loupe Packager wizard functions when invoked within your application. This is the most frequently used configuration section, particularly to set a destination email address for user packages to be sent to. By configuring this to be received by your customer service or defect tracking system you can integrate Loupe into your customer service workflow.
Option | Description | Default Value | Required |
---|---|---|---|
AllowFile | When true the user will be allowed to save the package to a file. | true | false |
AllowRemovableMedia | When true the user will be allowed to save the package directly to the root of a removable media volume | true | false |
AllowServer | When true and the Server section is configured packages will be sent to the server by default instead of prompting the user for file or email options | true | false |
ProductName | The product name to use instead of the active product name to select sessions for packaging. Leave empty to use the active process' product name. | "" | false |
ApplicationName | The application name to use instead of the active application name to select sessions for packaging. Leave empty to not restrict the package to any specific application within the product. | "" | false |
This example disables packaging to a file or removable media.