Compatibility

Loupe 3.5 is fully backwards compatible with 3.0 and has the same constraints as 3.0 when working with older versions:

Agent: Compatible with Server & Desktop versions 3.0 and later.
Server: Fully backwards compatible with older Agents and Loupe Desktops, any version.
Desktop: Compatible with Server versions 3.0 and later. Compatible with any version of Agent.

Agent Side by Side Compatibility

You can mix older and newer agents on the same computer, however they will be unaware of each other and will not coordinate when sending to hub, packaging, or auto send consent. When upgrading any unsent sessions recorded by a 2.x agent will not be transferred by the newer agent.

Agent Configuration Changes

In response to customer requests two configuration changes have been made in the Agent:

Network Viewer Enabled by Default: Instead of being disabled by default, network viewing is enabled for local viewers only by default. This simplifies configuration when using the new local Live Sessions capability. The network viewer can still be disabled, and use of a remote viewer still requires explicit configuration. For more information see Developer's Guide - Live Session Configuration.
Auto-send Startup Delay Shortened: While testing, users have reported confusion as to why sessions didn't show up more quickly when starting and stopping applications. The delay until sessions are automatically sent to the server after the Agent is started has been reduced to five seconds.

Loupe Desktop and Loupe Server Exclusive Installation

The Loupe Desktop and Loupe Server can only have a single version installed on a given operating system.

New Features In This Release

Loupe Server Web UI for Easy Access

We've created a full web interface for accessing your Loupe data through a web browser. Completely touch enabled, you can view usage and error information for all of your applications and then switch to Loupe Desktop for heavy analysis. The two complement each other - the web interface is for rapid access by many people to key aspects of Loupe whereas the desktop client gives you the ability to drill deeply into individual sessions.

Loupe Server Installation Wizard

We've added new wizards both for initial configuration of Loupe Server and to help in common cases where you want to reconfigure the environment (such as when moving databases).

Loupe Server Upgrade to SQL Server

You can now upgrade an existing VistaDB repository to SQL Server without having to drop and re-import all of the data.

Loupe Desktop Contextual Ribbons

We've been upgrading Loupe Desktop to make it easier to find all of the features available in a given context. For example, you can now reconfigure charts when analyzing sessions much easier than before.

Local Live Sessions with Loupe Desktop

Loupe-enabled applications running locally can now be viewed in real time without having to configure them to integrate with a remote server first. Just select the application from the new Live Sessions node under Local in the tree view. Additionally, you will get a system tray notification when a new application starts to make it easier to jump right in!

Gemini 5.0 Support

The Gemini Defect Tracking addin has been updated to work with Gemini 5.0 and will not work with Gemini 4.0. Unfortunately, there is an issue with this integration (see Known Issues below) so we do not recommend Gemini 4.0 users upgrade to Loupe 3.5 at this time.

Defects Fixed In This Release

Agent

Fixed: The last 32kb of a session file may not be readable.
Fixed: OS Information is inaccurate for Windows 8 / Windows Server 2012 systems.
Fixed: Agent can hang on exit when logging unhandled exceptions generated on the UI thread.

Server

Fixed: Server doesn't generate cache hint headers, allowing proxies to cache content.
Fixed: Upgrading from VistaDB to SQL Server for the Index database creates duplicate version rows

Desktop

Fixed: If shutdown dirty (due to an OS crash or power off) the repository may be corrupted and the client is unable to start again.
Fixed: When local logging paths are changing the client may fail to update correctly, hiding newly available sessions until it is restarted.
Fixed: The Agent configuration wizard links in the incorrect version of Packager for .NET 4.0 applications
Fixed: Selecting Download Sessions from the User Repository tree node fails to download any sessions.
Fixed: The Agent configuration wizard adds options for IIS 6 no longer supported or allowed as of IIS 7.5.
Fixed: Log Viewer Category and Class filter tree views fail to check all or uncheck all if the top visible node isn't the root node.
Fixed: Displaying a repository view for the first time fails if the top visible node isn't the Start node.
Fixed: Live Sessions can show up multiple times in the view.
Fixed: Sessions By Timeframes doesn't update to reflect the current date when Desktop is left running overnight.
Fixed: Menu options should disable when they aren't available.

Known Issues in This Release

Desktop

Gemini Defect Tracking Integration: We are working with Countersoft to resolve an issue that prevents creating new defects using the Gemini defect tracking integration.

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