Review Loupe 4.0 Notes

Since this is an update release you should read Getting Started - What's New - Version 4.0 for a more complete picture of the new capabilities in 4.0.

New Features in This Release

Issue Management

Loupe can now delete and merge issues together, making it easier to correct issues that shouldn't have been created in the first place or to combine issues that turn out to have the same root cause.

Merging Issues

If you determine that two issues have the same underlying cause (meaning an occurrence of the application events in either issue indicates the problem is still occurring) navigate to the issue you want to merge into the issue you want to keep and select Merge from the action menu.  This issue will have its events added to the destination issue and any user notes copied over as well.  When complete, the issue you originally navigated to will be deleted.

Deleting Issues

When an issue should never have been created in the first place you can delete it - either singly (by navigating to the issue and selecting Delete from the action menu) or from the common issues lists.  The events related to any deleted issue can then be associated with another issue or suppressed.  They aren't added back to the review queue, but if they aren't suppressed then any new occurrences will add them for review.

Save Issues to Excel

Each issue list can be exported to an Excel file by selecting Export to Excel from the Actions menu.  The provided worksheet has a standardized list of columns and is easy to manipulate in Excel.  Due to performance constraints and Excel limitations very long issue lists will be capped at 20,000 items.

Compatibility

Loupe 4.0 is generally backwards compatible with 3.0 with the following notes:

• Agent: Requires Server version 4.0 and Desktop 4.0 due to new data types introduced in this version.
• Server: Fully backwards compatible with older Agents. Older Loupe Desktop clients will not be able to use AddIns.
• Desktop: Compatible with Server versions 3.7.0 and later.  Compatible with any version of Agent.
• Extensions must be modified:  Any Loupe Addin developed for an Loupe 3.* will need to be updated to use the new Loupe Extension types and repackaged.  Confirmation information has been moved so each extension will need to be reconfigured once it is installed.  See Loupe Extensions - Getting Started for more information.

Defects Fixed In This Release

Agent

• Fixed: Application-specific default proxy is ignored and overridden with system-wide proxy setting.

Desktop

• Fixed: Can't enable or disable extensions from within Desktop.
• Fixed: Extension Repository Views don't display for Server repositories.
• Fixed: Session viewer performance summary graph context menu doesn't correctly reflect performance data displayed.
• Fixed: Some packages fail to open due to damaged index data in archive.
• Fixed: Package files may be generated with a damaged index file when index is exactly a certain size.

Server

• Fixed: Reset password didn't function correctly in some configurations for the web user interface.
• Fixed: Performance problem caused by live dashboards continuing to poll for updates when they are no longer displayed.
• Fixed: Latest Sessions doesn't re-sort updated session data to reflect updates to the session ending timestamp.
• Fixed: Latest Sessions doesn't clear existing data when filter is changed which is misleading with a slow server.
• Fixed: Latest Sessions view cancels queries after five seconds even if server doesn't respond.
• Fixed: Latest Sessions drill-in message counts don't always match dashboard tile counts.