Loupe Server - Introduction
In This Topic
What is the Server?
The Loupe Server seamlessly collects information from Agents and makes it available to your team in a simple way that just works.
- Agents stream logs to Server via HTTP to it for analysis and retrieval later by any number of users running Desktop.
- You can manage issues, review events and understand application usage all from the server's web interface.
- You can monitor application environments, getting alerts for distinct problems that happen.
- You can receive email notifications, Teams, or Slack notifications of important sessions and events without running Loupe Desktop.
- You can integrate with other systems like defect tracking or your own custom software.
- All of this information is efficiently displayed in Loupe Desktops so sessions appear just like new mail popping into your Inbox.
- Millions of incoming sessions can be automatically imported and indexed with no manual effort.
Having this wealth of data available without lifting a finger makes proactive customer support and Customer Experience Improvement Programs compelling and practical.
How do I use the Server?
Sending Agent data to a Server
Agent data is sent to the Server through HTTP(s). After a session recorded by the agent is complete it will be sent up to the server in the background without any user intervention or impact. This is handled automatically in the Agent just by configuring the
Server section. You can also get session data into server by just forwarding email containing the Loupe data. For a walkthrough of how data can get from the Agent to the Server, see
Loupe Server - Session Submission Scenarios
Using the Server Web Interface
Once data has arrived at the Server it's available through the web UI. Just sign in to view events, issues, and usage information. To see how to leverage the Web UI, see User's Guide - Resolve - Introduction.
You can also receive email notifications from the Server by configuring notifications. This gives you essential information to know when you need to dig into the data with Loupe Server or even by Loupe Desktop.
Using the Windows Client
Use the Server Connection Wizard in Loupe Desktop to connect to each Loupe Server repository you want to work with. Once connected, you can see the session information and server analysis in our native Windows client. You can also view entire session data files which are efficiently retrieved from the server and cached locally. This makes it easy to go deep looking at the log stream for a problem beyond just the headlines of a particular error.
Common Server Scenarios
To help you get started, we've written out details on how a range of Server configurations can work for you
Read up on several Server Usage Scenarios.
Read the Server Frequently Asked Questions.
See Also
Developer's Guide
Loupe Desktop
Using Loupe Server
.NET Framework