The packager section is not used during the data collection process but instead configures how the Loupe Packager wizard functions when invoked within your application. This is the most frequently used configuration section, particularly to set a destination email address for user packages to be sent to. By configuring this to be received by your customer service or defect tracking system you can integrate Loupe into your customer service workflow.
| Configuration Type | Path |
|---|---|
| App.Config File (xml) | gibraltar.packager |
| Environment Variable Prefix | Loupe__Packager |
| Option | Description | Default Value | Required |
|---|---|---|---|
| hotKey | The hot key the user can press to activate the packager from within your application. You can specify Control, Alt, and Shift as modifiers (in any combination) and a single key (case insensitive). | "Ctrl-Alt-F4" | false |
| allowFile | When true the user will be allowed to save the package to a file. | true | false |
| allowRemovableMedia | When true the user will be allowed to save the package directly to the root of a removable media volume | true | false |
| allowEmail | When true the user will be allowed to send the package via email. You should also configure a destinationEmailAddress if true. | true | false |
| allowServer | When true and the Server section is configured packages will be sent to the server by default instead of prompting the user for file or email options | true | false |
| fromEmailAddress | The email address to use as the sender's address. If specified, the user will not be given the option to override it. | "" | false |
| destinationEmailAddress | The email address to send the package email to. If specified, the user will not be given the option to override it. | "" | false |
| productName | The product name to use instead of the active product name to select sessions for packaging. Leave empty to use the active process' product name. | "" | false |
| applicationName | The application name to use instead of the active application name to select sessions for packaging. Leave empty to not restrict the package to any specific application within the product. | "" | false |
| Property Configuration |
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|---|---|
<configuration> <configSections> <sectionGroup name="gibraltar"> <section name="packager" type="Gibraltar.Agent.PackagerElement, Gibraltar.Agent" /> </sectionGroup> </configSections> <gibraltar> <packager allowFile="false" allowEmail="false" /> </gibraltar> </configuration> |
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| Environment Configuration |
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|---|---|
Loupe__Packager__AllowFile=false Loupe__Packager__AllowEmail=false |
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