Compatibility

Loupe 3.5.2 is fully backwards compatible with 3.0 and has the same constraints as 3.0 when working with older versions:

Agent: Compatible with Server & Desktop versions 3.0 and later.
Server: Fully backwards compatible with older Agents and Loupe Desktops, any version.
Desktop: Compatible with Server versions 3.0 and later. Compatible with any version of Agent.

Agent Side by Side Compatibility

You can mix older and newer agents on the same computer, however they will be unaware of each other and will not coordinate when sending to hub, packaging, or auto send consent. When upgrading any unsent sessions recorded by a 2.x agent will not be transferred by the newer agent.

New Features In This Release

Loupe Update Check

We have introduced an improve check-for-updates method into Loupe Desktop and Loupe Server Administrator that will by default present information on updated versions every two days and allow you to download and install them.

Review Loupe 3.5 Notes

Since 3.5.2 is an update release you should read Getting Started - What's New - Version 3.5 for a more complete picture of the new capabilities since version 3.0.

Defects Fixed In This Release

Server

Fixed: Password reset emails and new account invitation emails are never sent from the server

Desktop

Fixed: Log Events aren't recorded correctly when analyzing sessions, causing session analysis to be incompletely recorded.

Known Issues in This Release

Desktop

Gemini Defect Tracking Integration: We are working with Countersoft to resolve an issue that prevents creating new defects using the Gemini defect tracking integration.